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The Kilkennys, we are committed to ensuring that your privacy is protected. Learn more about the information we collect, how we process the data, and how we respect your privacy.


This privacy policy sets out how we uses and protects any information that you give The Kilkennys when you use this website, make a purchase from our online store, subscribe to our newsletter, purchase a ticket for a show, book us for a show or contact us with a general enquiry . 

The Kilkennys is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Kilkennys may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated 23rd May 2018.


What we collect
We collect personal data from you which you volunteer when you provide the data to us, or via our services with which you interact. We may also be given other personal data relating to you by other persons, or we may obtain such other personal data about you as may be provided to us in the course of our legitimate business activities.

When providing our services to you we may collect and process the following information which is necessary for us to process in order for us to fulfil our role as providing  music, entertainment & online shop. :
•Name, contact information including, address,  email address and Phone Number, financial information about you, including your bank account details, credit card details, or other payment details.

•We may also process other data such as information relevant to cookies & google analytics When you access our website, your device’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer, and to offer services to you.


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping. (emails are kept on record for a period of 6 months - unless bookings are over this period)
• We may use the information to improve our products and services.

• in our legitimate business and trading interest to carry out our obligations arising from any contracts entered into between you and us; Bookings, merch & CD purchases, Ticket Purchases, General Queries, Competitions and Promotional & News Emails.

• We may use your data to send you information relating to our services, events and products which may be of interest to you. If you do not want us to use your data in this way, please notify us to that effect. 

We keep your Data for varying periods according to our Data Retention Policy.

•  We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided when you have subscribed to our mailing list. You are free to unsubscribe at anytime by using the link at the end of each newsletter we send or by contacting us at
• We may use cookie and analytic information to customise the website according to your interests.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and in house. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We will continue to revise policies and implement additional security features as new technologies become available.

The transmission of information via the internet is not completely secure and may involve the transfer of data to countries outside of the European Economic Area (EEA). This occurs typically through use of cloud solutions for web hosting, email hosting or proprietary software solutions delivered to us through the Cloud. We do not however authorise any third party to use your personal data for their own purposes. Non-EEA countries may not provide an adequate level of protection in relation to processing your personal data. By submitting your data, you agree to this transfer, storing and processing.


Do we disclose any information to outside parties? 
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Currently we disclose your Data to the following providers:, Wix Shoutout, Eventbrite, our IT security providers, payment processors Stripe, Mail Chimp and email hosting providers. For more information relating to third party providers please also see the see there related policies. Some jurisdictions may not have adequate safeguards for the protection of personal data, and where this is the case we comply with Chapter 5 of the General Data Protection Regulation (“GDPR”) to provide an alternative method of safeguarding your personal data. For information on how Wix handles visitors' data please review sections 8, 12, and 13 of Wix's Privacy Policy.  

We also use Spotify, Bandsintown, Youtube along with other social media.



A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Currently we operate an ‘implied consent’ policy which means that we assume you are happy with our use of cookies. If you are not happy, then you should either not use this site, or you should delete our cookies once you have visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit, which contains comprehensive information on how to do this on a wide variety of desktop browsers.


Cookies on the our site

Session cookies – We use a session cookie to remember your log-in for you when logging into our Client Area. You can learn more about session cookies and what they are used for at

Wix Cookies - we built our website using Wix. There are two types of cookies (both used on Wix sites):

Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site. including cookies for Spotify, Bandsintown & Youtube

For more information regarding cookies we use and how you can manage them please see our Cookie Policy Here


Links to other websites

Our website may contain links including social media links and buttons to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Only Subscribing to our mailing list is you wish with the availability to unsubscribe at anytime 

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


Your Rights

As an individual, under EU law you have certain rights to apply to us to provide information or make amendments to how we process data relating to you. These rights apply in certain circumstances and are set out below:

  • The right to access data relating to you (‘access right’). 

  • The right to rectify/correct data relating to you (‘right to rectification’). 

  • The right to object to processing of data relating to you (‘right to object’). 

  • The right to restrict the processing of data relating to you (‘right to restriction’). 

  • The right to erase/delete data relating to you (i.e. the “right to erasure”). 

  • The right to ‘port’ certain data relating to you from one organisation to another (‘right to data portability’). 


You may request details of personal information which we hold about you under the Data Protection Act 1998 & GDPR.If you would like a copy of the information held on you please email and read our customer policy here


The controller for the purposes of GDPR is:   The Kilkennys

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